Return & Refund Policy
- Returns & Replacements:
We do not supply goods on approval and goods cannot be returned without our prior approval. Our goods are supplied with Australian Guarantees. You are entitled to a replacement or refund for a "major failure". What constitutes a "major failure" will be determined under the terms of the manufacturer's warranty and they can choose to repair or replace.
Pack all items carefully including all original accessories and/ or warranty card with your proof of purchase into a secure satchel/ carton.
Be sure your package is insured for freight and any other costs are prepaid. We don't accept responsibility for non-returned parcels, so make sure you use a track & trace freight method.
Please note that items which have been cut to length or come with an expiry date may not be returned for credit.