Customer Testimonials

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I have recently hade some business with andrew at cjs and you could not have been more helpful it was a challenge but andrew without hesitation followed it though thanks to andrew and all the staff Phil OMara
Phil OMara February 24, 2021
I came into the store on Saturday 20/02/2021 ,needing help to set up a fuel flow meter on my boat , my older sounder was unable to do the job so Geoff walk me through my options ,and I got a new Lowrance, he then unbox it ,plugged it in and did the soft where up date, then gave me guided tour through the working of the Lowrance. This is service, well done Geoff and the team at CH SMITH
TIMOTHY FOSKER February 24, 2021
Top service both dispatching purchases and phone queries, extensive product range, my preferred purchase point
John Murphy February 14, 2021
Unbelievably good service, ordered rod holders Monday night, got them Wednesday, Awesome, thanks guys
Mick February 14, 2021
Thank you for your help and efficient service.
Ross Weaver February 14, 2021
It is alway a great pleasure dealing you C.H Smith Marine Cheers STEVE
Stephen Martin January 17, 2021
Just letting you know that my order arrived by freight today. The packing list was accurate and goods nicely packed. Thanks to you and the team.
Blue November 01, 2020
My order was processed very quickly
GARY MELLIOS November 01, 2020
Got my new Garmin sounder Volkan was very helpful and polite . What a fantastic shop I just love it.
Karl October 29, 2020
Good advice and fast service including reply to my email enquires. An easy option to buy the sounder online without a transducer and then add a transducer of choice as a seperate purchase suited me.
Jeff Cook October 19, 2020
Just letting you know that Australia Post have excelled themselves. The package which was picked up from your warehouse at 3:01pm yesterday (Monday 5th) was delivered to me this morning (Tuesday 6th) at 7:52am – how good is that ! Well done Team C H Smith and Team Australia Post. Regards and thanks to all there for finally getting this relatively minor order to me.
Robert October 06, 2020
Thank you. Absolutely bang on customer service. Perfectly wrapped and received interstate within 48 hours. A business that actually cares.
Matthew October 06, 2020
Thank you have received transducer today. Wrapped up nicely very well done to the crew ..much appreciated now to try wear it out.
Ricky September 29, 2020
Thanks CH Smith Marine, great online experience and fast dispatch and shipping. Thank you Julian
Julian September 15, 2020
Thanks Geoff, Brilliant advice and service, I have just placed the order.
John August 23, 2020
Thank you so much, just received our order, only ordered after lunch yesterday, well done everyone. Very impressed, thanks
Max July 15, 2020
Cheers for a fantastic product and great service. Highly recommended! From a fantastic easy to navigate website thru to great pricing and quick postage! First run with the new furuno got me straight onto a great feed of fish! Cheers guys
Nathan July 15, 2020
Thanks for the fast delivery and great service
Shaun June 10, 2020
Really chaffed at the customer service. Had an issue with one of the products I ordered online. Shane (who looks after all the online sales) was onto it straightaway, found out where the issue was and offered a solution despite it being a supplier mess-up. Thanks Shane, Thanks CH Smith.
Bart June 10, 2020
My order arrived faster than expected. All items look good and will be installed tomorrow. I misunderstood my invoice and mistakenly said the item was advertised without GST. Overall I'm very happy with C H Smith and will shop here again.
Graeme Williamson May 29, 2020
Contacted CH Smith marine by phone to receive information on their Lowrance fishfinder/gps range. Very knowledgeable and friendly customer service, I ordered a system online and It was shipped the next day. I can’t wait to receive the unit and test it out. Regards Anthony.
Anthony williams May 29, 2020
Thank you , Very impressive service , my parcel was delivered to me this morning , you are SO MUCH BETTER than the other marine suppliers that I have had the misfortune to deal with over the past few years . Best regards Jacques
Jacques May 14, 2020
The C-TUG kayak trolley that I ordered, arrived today. Thank you for the service provided.
Bill April 26, 2020
Excellent service. Will be going back for more goodies for the boat..
Alex Demidow April 23, 2020
Terrific stuff and extremely quick service
Robert De Paulis April 09, 2020
Just wanted to give you some positive feedback about Volkan Okutgen, I was in your shop last month purchasing some goods, I also had some issues with my sounder on my boat, Volkan was all too happy to help and went above and beyond to help me resolve my issues, not to mention he was very polite and made me feel the love. This is positive feedback I wanted to share with you, as I’m sure you know in this day and age its normally complaints instead of compliments.
AAron March 05, 2020
I was very impressed with how quickly my order was dispatched to me and in the quality of the packaging and the boat bits that I ordered. I’ll definitely shop online with Chsmith marine again, top marks folks great job, 1000% confidence in your service
Geoff Roberts March 04, 2020
Please read to the end. Bought a Matrix 8 MEGA with Navionics+. Imagine my disappointment when the SD Navionics card wouldn't fit the slot. Luckily Shane answered my call and was quickly able to set me straight. Turns out there is a micro card within the SD. The upside was that i read the whole 298 page support manual. I should be an authority now. Great service once again and great product support.
Geoff Dawson February 27, 2020
I received my Pacific Ariels 2.5 VHF & Matching AM/FM + Stainless fold down bases today ! Wow ! What Absolute Beautiful Quality ! I Always try to buy Quality for Price , However ! These are Way Past My Expectations ! So Happy I waited for the BLACK ! Also , that I was going to source originally from NZ As I could not get in Australia , to match my Boats Black Hardtop ! . Simrad RS20S Also looks to be of Excellent quality ! Quite a bit more cost than the GME’s etc of the World BUT Again Quality in the Simrad ! & Worth the Extra $ Like my NSS 12 . I may need a lead for connection to my Nmea 2000 to my Simrad NSS Evo 12 / to RS@20S And will let you know I need to check what leads I have with my Ts . I will also require some new Saftey gear , Epirbs etc and other gear , I will let you know what I require . Thank you again for the Excellent Fast Service ! Pity I did not buy from you earlier ! I have been buying gear over last 14 months for the Full Refit ! Rewire , Respray , new stainless ,new Marine Fab Glass , winches , pretty much New -Everything ! I have done + new Twin 4 strokes to upgrade my twin Vmax 200HPDI 2 strokes . But overall worth it with the end result , A Very Tough , Offshore , Long range , Fibreglass Cruiser , @ ¼ the cost of a new one , that would not be as well made ! or as strong ! or as well fitted out ! Mostly Good service & quality ,from others online but often slow ! to supply from most , with the Exception from the “ Arnolds “ BS ! who sent me some absolute rubbish ! poorly packed and slow as to supply ! then threatened me ! with violence ! .............lol when I complained ! Pretty Limited here in Port Lincoln SA .with only 1x Boat Supplies so have had too buy a lot online !
Ric February 23, 2020
The correct goods arrived wirhin 48 hours to country south australia .both staff that i spoke with were fantastic.couldn t do more .10 out of 10 .dont get that type of service very often in s.a .thanks again mike callander
Mike callander February 24, 2020

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